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It gives me the afore mentioned message "Cannot copy, scan or fax" and then it refuses to power down. The lack of the standby-lights (off mode) and the inability to make double-sided copies makes no sense whatsoever.Here is my problem. Since then I cannot perform any of the above operations. I had this unit for less than 2 years and was pretty happy with it. Printing is not affected.Any suggestions, or should I chuck this one. It seems that the scanning head cannot move to the right past the certain point, since the unit freezes every time I try to fax, scan, or copy off the glass.
I reinstalled the software w/o any effect. Hi. I had encountered most of the problems mentioned here, but in all, the printer is OK.The software does SUCK, but you can kill the status pop-ups and yes, you can scan to pdf. I was able to remedy this problem only once by turning it off and on.
They don't want to know how bad their products are.Horrible printer, zero customer service. Buy anything else but this and go with a company that will help you when things go wrong. I have to search for it every time I need to print and then reinstall it. Never stays connected wirelessly. Installation is a nightmare. Don't buy it. Just installing the printer alone takes almost an hour. Horrible.Try to leave feedback on HP website.you can't.
It copys, scans, faxes and makes photo prints. The only slight downsides are the expense for new ink and the slow printing speed. Can not be beat for funcionality. It is easy to use.
I can really see why. HP has really gone downhill in the last few years maybe theyll realize that once they lose enough repeat customers. I was so disgusted with them at that point. Contrair. It worked flawlessly up until then. I recently bought a Canon printer and it actually has a warranty so that's good.
I called HP and the only thing they tried to do is sell me another printer. I say what a crappy business model HP, your products only last a year to a year and a half then they go to wanting you to upgrade. I bought this printer from newegg but oddly enough they dont sell this item any longer. I bought an HP V40xi over 6 years ago and although the printing quality isn't top notch its still is reliable and it works every time I use it.
Good Riddance to bad rubbish. The Canon is setup better too with a paper feeder and a great wireless setup. That AIO printer is at least 5 years older than the C7280. Ive had several of their computers, laptops, cameras etc.
I bought this item on 12/08 and by 1/10 there was an issue with the printing cartridges and it was no longer usable. What a joke. I fell for it after the printer before the 7280 from Costco only lasted a year and half but not this time. It was only a little over $100 too so that's great.
Im really a big supporter of HP but this item really sucked. For an item that was about $200 a little over a year ago from Newegg I wont buy anymore HP printers. I approached the situation with an open mind and thought well maybe it was just that model.
HP needs to fire whoever it is they use to write their software, and start over with some new drivers and interfaces. As an example, after you send a fax using the front of the printer, a window pops up to ask you what you want to do. I like the quality of printing, the speed, the automatic duplex and document feeder. The printer is a great piece of equipment, everything is does it does well. The newer HP's do not use the six print cartridges that this one uses, so I can only hope they are still available in a year or two. That window pops up to tell you it is paused to let the ink dry, to tell you you'll need in pretty soon, and a host of other minor things that you don't need to know.
The fax works well, and it is the photo printer is amazing. This is the third HP C7280 I've purchased so far, two for work and one at home. The software is not so great, and although it constantly updates itself, it still is the weak link. Despite the problems with the software, I would recommend the printer.
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